365ac Privacy Policy

01What Data We Collect

Under the 365ac Privacy Policy, we collect various types of information. This data is gathered through two main methods — what you provide directly, and what is collected automatically while you use the service.

02Purpose of Data Use

Under the 365ac Privacy Policy, we use the information we collect solely for specific, legitimate purposes. Your data is never used for any unethical activity.

• Account Management: To create your profile, secure your login, and protect your account.
• Identity Verification (KYC): To verify a member's age and identity as required by law.
• Financial Transaction Processing: For processing deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your issues or complaints quickly and efficiently.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Personalized Experience: To show you promotions and offers tailored to your preferences.
• Legal Compliance: To meet the requirements of government or regulatory authorities.
• Service Improvement: To improve platform performance and enhance the user experience.

03Data Sharing Policy

A core principle of the 365ac privacy policy is that your data is never sold. It may be shared in specific circumstances, as detailed below.

• Payment Processor: Relevant information is shared with bKash, Nagad, Rocket, or your bank as needed to process transactions.
• KYC Provider: With authorized third-party service providers for identity verification.
• Legal Authorities: When required by court order or government directive.
• Technology Partners: With hosting and cloud service providers for platform operations — on a limited basis.
• Anti-Fraud System: With specialized security providers for fraud prevention.

In the event of a change in business ownership or a merger, user data may be transferred to the new owner. You will be notified in advance, and the same privacy protections will remain in place.

04Cookies & Tracking Technologies

The 365ac website uses cookies and similar tracking technologies to enhance your browsing experience and maintain service quality.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features. A cookie consent notice will be displayed on your first visit to our site.

05Data Retention & Security Measures

365ac uses industry-leading security technologies to keep your data safe. Our security measures are reviewed and updated on a regular basis.

• All data is stored with AES-256 encryption and transmitted over SSL/TLS.
• Passwords are never stored in plain text — bcrypt hashing is used.
• Two-factor authentication (2FA) is available to secure your account.
• Firewalls and intrusion detection systems are in place to prevent unauthorized access to our servers.
• Our security team monitors systems 24/7.
• Regular security audits and penetration testing are conducted.

Data Retention Period: Your data is retained for as long as your account is active. After closure, certain information may be kept for up to 5 years as required by law, after which it is securely deleted.

06Your Data Rights

Under the 365ac Privacy Policy, you have several important rights regarding your personal data. To exercise any of these rights, please reach out to our support team.

07Protection of Minors' Data

365ac services are strictly for users aged 18 and above. We do not knowingly collect any data from minors.

• An age verification step is included during registration.
• If we become aware that a minor's data has been collected, the account will be immediately suspended and all associated data deleted.
• If parents have any concerns, they can report them to our support team.

08Third-Party Links & Services

The 365ac platform may occasionally reference third-party services. These services have their own privacy policies and 365ac is not responsible for them.

• Payment gateways (bKash, Nagad) operate under their own privacy policies.
• We recommend reading the privacy policy of any third-party service before using it.
• 365ac is not responsible for how your data is used on third-party platforms.

09International Data Transfers

365ac As an international platform, your data may sometimes be processed or stored on servers outside Bangladesh. In such cases, we take every precaution to ensure your data remains protected.

• For international transfers, data protection standards will be no less than those applicable in Bangladesh.
• Contractual data protection agreements are in place with overseas servers and cloud providers.
• Encryption is maintained at every stage of data transfer.
• If needed, you can contact support to find out which country your data is stored in.

10Privacy Policy Updates

365ac's privacy policy may be updated from time to time due to business changes, new legislation, or technological developments.

• You will be notified in advance via your registered email or SMS of any significant changes.
• The date of any changes will always be noted at the top of this page.
• Continued use of the service after an update constitutes acceptance of the revised policy.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.

11Get in Touch

For any questions, complaints, or requests regarding our privacy policy, our support team is always here to help.

• Email: support@365ac.bet — For privacy-related requests, please include "Privacy Request" in the subject line.
• Response Time: Standard requests are handled within 48 hours; complex matters within 30 days.
• Live Support: Instant support is available via 24/7 live chat.